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Terms of Sales

By placing an order you are offering to purchase a product or service on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Delivery times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which Vanderbilt will not be responsible.

In order to contract with Vanderbilt you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to Vanderbilt. Vanderbilt retains the right to refuse any request made by you. If your order is accepted we will inform you by email.  When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

  1. Our Contract
    When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail. Only those goods listed in the confirmation e-mail will be included in the contract.

  2. Pricing and Availability
    We try and ensure that all details, descriptions and prices which appear on this Website are accurate. If we discover an error in the price of any goods or services which you have ordered, then we will inform you of this as soon as possible, and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods or services, you will receive a full refund.

  3. Payment
    Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods or services you wish to purchase. Once the goods or services have been delivered and you have been sent a confirmation email, the monies paid as a deposit shall be used as consideration for the value of goods or services you have purchased as listed in the confirmation email.


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